ROStorm-ready intake
Roofing
Answer urgent roofing inquiries, separate repairs from replacements, and collect the context your estimator needs.
- Emergency leak after a storm
- Replacement estimate
- Insurance inspection
Industry-specific call flows
The right questions
for the work you do.
A roofing leak, an HVAC failure, and a painting estimate should not follow the same script. Explore how the workflow changes by trade.
HVSeasonal call coverage
HVAC
Capture equipment and property details, recognize urgent conditions, and schedule the right service window.
- AC stopped cooling
- No heat overnight
- Seasonal maintenance
PLUrgency-aware routing
Plumbing
Identify the problem, confirm the location, and escalate urgent plumbing calls according to your on-call rules.
- Active leak
- Burst pipe
- Blocked drain
ELSafety-first triage
Electrical
Collect issue details, flag safety-sensitive requests, and route estimates or service calls to the correct team.
- Partial power loss
- Panel upgrade
- Outlet or breaker issue
POService-area qualification
Pool services
Understand the pool, equipment, service need, and location before assigning the next step.
- Pump or heater problem
- Recurring maintenance
- Pool renovation
PAEstimate-ready details
Painting
Capture surfaces, scope, property details, timing, and location so your estimator starts with useful context.
- Interior repaint
- Exterior estimate
- Cabinet painting
LAProject-aware intake
Landscaping
Separate maintenance from design or installation work and qualify each property before your team follows up.
- Recurring maintenance
- Landscape design
- Irrigation issue
RELoss-event intake
Restoration
Handle water, fire, and storm-damage inquiries with a structured first response built around your escalation rules.
- Active water loss
- Fire or smoke damage
- Storm damage
Another home-service trade?
Start with the calls, not a category label.
The same approach can be scoped for pest control, garage doors, cleaning, appliance repair, concrete, tree service, and other appointment- or dispatch-driven businesses.
Tell us about your workflow